Protection of Personal Data

The purpose of personal data protection legislation is to guarantee and protect, with regard to the processing of personal data, the public freedoms and fundamental rights of natural persons and especially their honour and personal and family privacy.

Measures to ensure this protection include the rights that any individual may exercise in relation to the processing of his or her personal data: opposition, access, rectification, erasure (“right to be forgotten”), restriction, portability, withdrawal of consent and challenge of any decision based on automated data processing.

For further information you can access https://www.aepd.es/reglamento/derechos/index.html.

How can I exercise my rights at the RACC?

To send us your request, please follow the steps below:

1) Send us a letter with your request or use the forms that you can find in the link above.

2) Send it to us together with a photocopy of your ID card (passport or residence card) to the following address:

RACC
LOPD
SERVICIOS CENTRALES DE OPERACIONES
Av. Diagonal 687 – 689, 08028 Barcelona

You can also send us an email to: dporacc@racc.es.

3) Once we have received the request and the corresponding accreditation, we will deal with your request within the deadlines established by Law. Please note that requests for data deletion cannot be processed when there are products and/or services in force.

You can also ask us any questions about how to exercise your rights at the RACC through our offices, or by calling 900 357 357.