The Club’s Medical Service has carried out 20,000 services and consultations, as well as 1,500 transfers for medical reasons during the summer period, both on national territory and abroad.
According to an analysis of the interventions carried out between June and August by RACC Servihogar 24h, damage caused by meteorological phenomena is in second place, although with a lower incidence than in 2020, when more storms were recorded. In total, the organisation handled nearly 88,500 cases for its members and customers.
BMW and RACC have renewed their alliance whereby RACC will continue to be the provider of roadside assistance services for BMW Group customers in Spain, Andorra and Gibraltar.
The Club will provide all the attendees -including the riders- with a specialised team of doctors, nurses and technicians capable of dealing with any health emergency that may occur during the weekend.
The RACC Mobility Services Club has chosen Microsoft’s business process solution to manage 10 million interactions with its customers every year.
The Club increased the number of queries received between 15 March and 30 April by 146% compared to the same period last year.
The RACC Group company maintains its activity and prioritises assistance that requires urgent intervention, such as electrical breakdowns, water damage or the repair of essential household appliances.
The Club has passed the audit thanks to the development of an environmental management system that includes actions such as more efficient waste treatment and the renovation of the fleet by incorporating cleaner vehicles.